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Get in Touch

Have a question or need help? We're here for you. Send us a message and we'll respond as soon as possible.

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Email Us

For general inquiries:
info@pivotalsolutions.ai

For support:
support@pivotalsolutions.ai

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Response Time

We typically respond within 24 hours during business days. Premium support subscribers get priority response within 4 hours.

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Documentation

Check out our API docs and guides for quick answers to common questions.

View Documentation →

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Business Hours

Monday - Friday
9:00 AM - 6:00 PM (MST)
Closed on weekends & holidays

Send us a Message

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Frequently Asked Questions

❓ How accurate is email validation?

Our validation service typically achieves 95%+ accuracy for deliverability prediction using multi-layer verification including syntax, DNS, and SMTP checks.

❓ What's included in the free tier?

The free tier includes 50 email validations per month. AI demographic enrichment and API access require a paid subscription.

❓ Can I cancel my subscription anytime?

Yes! You can cancel your subscription at any time from your account settings. Your access continues until the end of your billing period.

❓ Do you offer refunds?

We offer a 3-day money-back guarantee for new subscriptions. Contact support@emailsvalid.com for refund requests.

❓ Is my data secure?

Absolutely. We use industry-standard encryption (TLS 1.3, AES-256) and never sell your data. See our Privacy Policy for details.

❓ Do you offer enterprise plans?

Yes! We offer custom enterprise plans with dedicated support, custom integrations, and volume pricing. Select "Sales / Enterprise" above to inquire.