Privacy Policy

EmailsValid ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email validation and demographic enrichment service.

Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Account Information: When you register, we collect:

• Name and email address
• Company name (optional)
• Password (stored securely using industry-standard hashing)
• Billing information (processed securely through Stripe)

Email Data You Submit: When you use our validation service:

• Email addresses submitted for validation
• Validation results and demographic enrichment data
• CSV files uploaded for bulk processing

Automatically Collected Information:

• IP address and device information
• Browser type and version
• Usage data and interaction logs
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide our Service: Validate email addresses and generate demographic enrichment data
• Manage your account: Create and maintain your account, process payments, and provide customer support
• Improve our Service: Analyze usage patterns to enhance features and performance
• Communicate with you: Send service-related notifications, updates, and promotional materials (with your consent)
• Ensure security: Detect, prevent, and address fraud, abuse, and technical issues
• Comply with legal obligations: Meet applicable laws, regulations, and legal processes

We retain different types of data for different periods based on legal requirements and business needs:

You may request deletion of your data at any time by contacting us or deleting your account.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our Service (e.g., Stripe for payments, cloud hosting providers)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Third-party service providers we use include:

• Stripe (payment processing)
• Google Cloud / AWS (hosting and infrastructure)
• Anthropic / OpenAI (AI-powered demographic enrichment)

All third-party providers are bound by contractual obligations to protect your data.

We implement robust security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict role-based access controls limit who can access data
• Secure Authentication: Passwords are hashed using bcrypt; we support OAuth and 2FA
• Regular Audits: We conduct regular security assessments and penetration testing
• API Key Security: API keys are hashed and can be revoked at any time

We use cookies and similar technologies to:

• Essential Cookies: Enable core functionality like authentication and security
• Preference Cookies: Remember your settings and preferences (e.g., dark mode)
• Analytics Cookies: Understand how visitors interact with our Service

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

We do not use cookies for third-party advertising or cross-site tracking.

Depending on your location, you may have the following rights regarding your personal data:

To exercise these rights, please contact us at privacy@emailsvalid.com. We will respond within 30 days.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by relevant authorities
• Data processing agreements with all third-party providers
• Compliance with applicable data transfer regulations

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on: (a) your consent, (b) contractual necessity, (c) legitimate interests, or (d) legal obligations
• Data Protection Officer: You may contact our DPO at dpo@emailsvalid.com
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, contact us at privacy@emailsvalid.com or call our toll-free number.

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@emailsvalid.com

Data Protection Officer: dpo@emailsvalid.com

Address: EmailsValid, Inc.